Smart Reply is a text assistance feature in Inbox by Gmail. Given an incoming email message, the Smart Reply system analyzes its contents and suggests responses that the recipient can select with just one tap. This talk will cover how we built Smart Reply using state-of-the-art deep learning, as well as what we learned along the way and why we think it shows promise for the future of virtual assistants.
Anjuli Kannan is a software engineer on the Google Brain team. She is interested in machine learning and its application to problems in natural language understanding. Recently she was a core member of the team that brought Smartreply to Inbox by Gmail.