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Applying AI & deep learning to create chatbots & conversational interfaces to create deeper, more personalised one-to-one customer experiences. Topics explored included: modeling personality in a chatbot; the transformation of digital consumer service; which verticals will be disrupted next by chatbots; and humanising virtual assistants.
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Dr Chris Brauer, Director of Innovation at Goldsmiths, University of London presents research findings from mixed methods project including subject-matter-expert interviews, quantitative survey, auto-ethnography, experience sampling, co-creation and customer experience trials.
As a way to explore natural language services and chatbots, we at rehabstudio gave ourselves a week to make an educational tool that lets children ask questions to a Tyrannosaurus Rex. Three months later we had Tina the T. Rex, a Facebook Messenger bot for National Geographic Kids. In the...
Matteo Berlucchi will delve into the process of building an artificial medical brain that is capable of finding the most likely cause of an indisposition. Through a set of intelligent algorithms, based on a doctors’ thought process, Your.MD is capable of reaching a comparable result to a doctor when given...
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