Scaling Customer Virtual Assistants

Virtual assistants like Alexa, Siri and Google Assistant have been widely adopted by consumers, and now many businesses are considering building their own custom assistants. Building and deploying this technology in any organisation requires both scientific and engineering innovation. This talk will discuss some of the challenges and solutions for building virtual assistants at scale.

Catherine Breslin, Machine Learning Scientist at Cobalt Speech

Catherine Breslin is a machine learning scientist at Cobalt Speech. Since completing her PhD at the University of Cambridge, she has commercial and academic experience of automatic speech recognition, natural language understanding and human-computer dialogue systems, including at Toshiba Research and Amazon Alexa. Catherine is excited by the application of research to real-world problems involving speech and language at scale.

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